Cancellation Policy | The Cocoon Healing Retreat

The Cocoon Healing Retreat

Cancellation
& Refund Policy

We believe in honest, caring policies — so you always know exactly where you stand.

We understand life is unpredictable. This policy exists not to punish, but to protect the integrity of each retreat — and everyone who committed to showing up.

Why we hold this policy

Every seat matters. Every commitment shapes the container.

Our retreats are small and deeply intentional — a maximum of six participants. That intimacy is the medicine. It also means a single cancellation has a real impact, both financially and energetically, on the entire retreat.

When you register, we begin preparing for you — coordinating facilitators, securing the venue, gathering materials, and holding space in ways that carry real costs. We make those commitments on your behalf long before the retreat begins.

We wish we could offer refunds. We are a small, independent retreat rooted in love and deep commitment to this work. What we can offer is something we believe is just as meaningful — your investment never disappears.

All payments to The Cocoon Healing Retreat
are non-refundable.

This includes deposits, installments, and paid-in-full balances.

But here's the good news

Your money doesn't disappear — ever.

If life shifts and you can no longer attend, you have two options. Both are yours to keep with no deadline and no expiration.

Transfer Your Spot

Pass your seat to someone else who is ready to do the work. Notify us in writing with their name and we'll bring them through our intake process.

Roll to a Future Retreat

Your balance applies to any future Cocoon retreat — The Butterfly, The Moth, The Kaleidoscope, or a private immersion. Whenever you're ready.

✦ Never expires

To use either option, reach out in writing: transform@thecocoonhealingretreat.com

We recommend travel insurance

For protection against the unexpected — airline disruptions, medical emergencies, the unpredictable nature of life — we strongly encourage all participants to purchase travel insurance covering retreat cancellations before booking. The Cocoon cannot absorb losses caused by circumstances outside our control.

We're real people. Talk to us.

Questions or concerns?

If life has thrown you something unexpected, reach out. We will always respond with care.

transform@thecocoonhealingretreat.com

Effective April 1, 2025  ·  Last updated May 2026  ·  The Cocoon Healing Retreat, Lake Atitlán, Guatemala